Refund-policy

Refund Policy

elnisr.online Effective Date: January 8, 2026

Thank you for choosing elnisr.online. We value your satisfaction and aim to provide a fair and transparent refund process for all our customers.


1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Digital Services: Requests must be submitted within [e.g., 14 days] of the purchase date, provided that the service has not been fully utilized or downloaded.

  • Physical Products: Items must be returned in their original packaging, unused, and in the same condition as received.

  • Proof of Purchase: A valid receipt or order number must be provided.

2. Non-Refundable Items

Certain types of purchases are exempt from being refunded:

  • Services that have been fully completed or delivered.

  • Customized or personalized products made specifically to your specifications.

  • Downloadable software products once the license key has been revealed or activated.

  • Subscription fees after the initial trial period (if applicable).

3. Refund Process

  1. Request: Email us at enlisrmisr@gmail.com with your order number and the reason for the refund.

  2. Review: Our team will review your request within [e.g., 3-5 business days].

  3. Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

4. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again.

  • Contact your credit card company; it may take some time before your refund is officially posted.

  • If you’ve done all of this and still have not received your refund, please contact us.

5. Shipping Costs (For Physical Goods)

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.